Shipping and Delivery

At Peniel Industries, we are committed to delivering your order quickly, safely, and efficiently. Please review the information below to understand how we process and ship your orders.

📦 Order Processing Time

• All orders are processed within 1-2 business days (excluding Sundays and public holidays).

• You will receive a confirmation email once your order has been successfully placed.

• Once your order is shipped, a tracking number will be provided for you to monitor the delivery status.

🚚 Shipping Methods & Delivery Time

We offer standard shipping across India through reliable courier partners.

Note: Delivery times may vary depending on your location and external factors such as weather, courier delays, or unforeseen events.

🚫 Undeliverable Areas

We strive to cover most locations across India. However, there may be rare cases where delivery is not possible due to remote or unserviceable pin codes. In such cases, we will notify you and issue a full refund.

💰 Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Free shipping may be available on select products or on orders above a certain value. Check our promotions for more details.

📍 Tracking Your Order

You can track your order using the tracking ID provided in the shipment confirmation email. If you haven’t received your tracking details within 2 business days, please contact our support team.

❗ Delays & Exceptions

Peniel Industries is not responsible for delays caused by the courier company, natural calamities, or government restrictions. However, we will assist you in tracking the package and ensuring resolution in case of delays.

📞 Customer Support

For any shipping or delivery-related queries, feel free to reach out to us at:
📧 info@penielindustries.in
📞 +91 918124093117
We’re here to help!